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Author Archives: Bill

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How-to Troubleshoot Check Printing

Resource Center Posted on June 13, 2023 by BillJune 13, 2023

In this video you will learn to troubleshoot some of the most common issues encountered when printing checks in the 1040 desktop program Runtime: 0:02:21 2 minutes, 21 seconds

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Posted in Software Setup & Settings, Video Library | Tagged How-To, Software, Video

How-to Change the Owner of a Tax Return

Resource Center Posted on June 13, 2023 by BillJune 13, 2023

In this video multi-office owners will learn how to change the owner of a return from one User ID to another. Runtime: 0:00:31 31 seconds

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Posted in In-Depth Program Features, Video Library | Tagged How-To, Software, Video

How-to Access Wallet in the Desktop Program

Resource Center Posted on June 13, 2023 by BillJune 13, 2023

In this video you’ll learn how to access the wallet in the desktop program and how to add a payment method. Runtime: 0:02:39 2 minutes, 39 seconds

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Posted in Communications, Software Setup & Settings | Tagged How-To, Software, Video

How-to Create a Restore File for a Sub-Office’s Tax Returns

Resource Center Posted on June 12, 2023 by BillJune 12, 2023

In this video you will learn how multi-office owners can create restore files (backed up tax returns) for a sub-office. Runtime: 0:01:09 1 minute, 9 seconds

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Posted in In-Depth Program Features, Video Library | Tagged How-To, Software, Video

How-to Back up the Desktop Program

Resource Center Posted on June 12, 2023 by BillJune 12, 2023

In this video you’ll learn how to back up your tax program to a thumb drive. Runtime: 0:03:53 3 minutes 53 seconds

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Posted in In-Depth Program Features, Video Library | Tagged How-To, Software, Video

How to Determine Your Program Version

Resource Center Posted on June 12, 2023 by BillJune 12, 2023

In this video you will learn how to determine the federal and state versions within your program. Runtime: 0:00:28 28 seconds

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Posted in In-Depth Program Features, Video Library | Tagged How-To, Software, Video

How to Modify the Invoice in a Tax Return

Resource Center Posted on June 12, 2023 by BillJune 12, 2023

In this video you will learn how to add custom and pre-defined discounts and charges to the invoice in a tax return. Runtime: 0:01:19 1 minute, 19 seconds

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Posted in In-Depth Program Features, Video Library | Tagged How-To, Software, Video

How-to Send Text Messages to Multiple Taxpayers

Resource Center Posted on June 12, 2023 by BillJune 12, 2023

In this video you’ll learn how to send text messages to multiple taxpayers at the same time. Runtime: 0:01:03 1 minute, 3 seconds

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Posted in In-Depth Program Features, Video Library | Tagged How-To, Software, Video

How-to Print the Information & Status Screen

Resource Center Posted on June 8, 2023 by BillJune 8, 2023

In this video you’ll learn how to print the Information and Status screen in the tax return. The data on this screen can be helpful to taxpayers when corresponding with … Continue reading →

Posted in In-Depth Program Features, Video Library | Tagged How-To, Software, Video

How-to Use the Print Window

Resource Center Posted on June 8, 2023 by BillJune 8, 2023

In this video the print return window is reviewed. Features covered are printing, signing documents in office and remotely, the filter option, PDF, and emailing returns. Runtime: 0:02:37 2 minutes, … Continue reading →

Posted in In-Depth Program Features, Video Library | Tagged How-To, Software, Video

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Recent Posts

  • Action Required! Steps to Complete PRIOR to Submitting Pre-Ack Advance Products
  • Partner Support Will be Closed Monday, July 3 and Tuesday, July 4
  • IRS Issues Statement Regarding California Mailing of Balance Due Notices
  • How-to Troubleshoot Check Printing
  • How-to Change the Owner of a Tax Return

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